Many individuals who begin using their 1st web hosting account, or switch companies, often have queries about how given things are done or encounter predicaments when setting up various things such as emails, website settings, etc. That is the reason why, lots of web hosting providers have compiled documentation with standard questions and issues in order to help their clients get info quickly and easily. Consequently, the client service team members can dedicate more time to actual issues that given customers may be encountering, since the solution for the minor things will be available on the Internet and customers can easily cope with them without having to get in touch with the support staff. Having comprehensive documentation is vital, especially for new clients with no past experience at all, because the hosting service involves a ton of features and lots of individuals can get perplexed about what action to take. A good information repository can both help you accomplish the operations that you want and acquaint yourself with how the hosting service functions as a whole.
Extensive Online Documentation in Hosting
Our hosting packages come with an exhaustive knowledge base where you can find information on all the complications that you may possibly experience and their solutions. You can read how to create and administer an electronic mailing list, how to use an .htaccess config file, or how to proceed in case the settings of your email client are correct, but you are not able to send emails, for example. We have done our utmost best to be as thorough as possible and to encompass all the available options in order to save you time and efforts and to present you with different solutions for each and every problem. The knowledge base comprises informative articles too – both general ones about the web hosting service as a whole, and more specific ones, which will inform you about the functions and features of the Hepsia hosting Control Panel. You can find relevant articles about specific functions and features in every section of the Control Panel, whereas if you’d like to browse the whole article list, you can go to the Help section.
Extensive Online Documentation in Semi-dedicated Hosting
We’ve prepared a comprehensive knowledge base for all our present and prospective clients, so in case you purchase a semi-dedicated server package through our company, you will be able to find any info that you’re searching for at any time. We’ve got a ton of educational articles, which will help you understand better what’s happening in your semi-dedicated account – "What’s PHP?" and "What are file access permissions?" are merely 2 instances. Our instructional tutorials will help you accomplish anything you need – extract an archive file, import a MySQL database, redirect a domain, etc. Additionally, we’ve also got troubleshooting guidelines, which will enable you to discover what causes a specific problem and the feasible solutions for it. If you’re not able to send email messages or your domain name returns an HTTP 500 error message, for instance, you can examine our knowledge base and solve the issue very quickly. You can access the articles through each section of the Control Panel, as well as through the dedicated Help section.