Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center Section

  • You will find nearly all the answers to your questions in the intuitive Help section incorporated into ATX Hosting’s Control Panel. It features an extensive knowledgebase with frequently asked questions and in–depth educational articles contributed by our experienced tech support staff.

  • Top quality support service
  • Video Tutorials

  • We have compiled a collection of instructional video tutorials that visually illustrate how you can resolve a common issue related to your Linux hosting account. You will find the video lessons in the Help section.

  • Intuitive help center
  • A 1–Hour Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24/7 help desk service with a 60–minute ticket response time guarantee. A team of competent tech support engineers will be online for you to respond to all the inquiries that you might have. During off–peak times, a response will be provided in even less than 20 minutes.