1 hour ticket response
Our team of technicians is focused on giving swift answers to all your queries. We will examine your trouble ticket once it’s been received and will reply back to you with a solution within less than sixty minutes after the tech support ticket submission. As a matter of fact, our average helpdesk ticket response time is 20 minutes.
An Excellent Support Service
Our help desk support staff representatives have immense experience in the Linux hosting sphere and are professional enough to supply a fast answer to your problem. If, however, the situation at hand is not within the competency of a customer support engineer, the helpdesk ticket will be sent to a developer or admin for further assistance.
An Easy–to–Navigate Help Section
Built into the Control Panel is an easy–to–navigate Help section, which includes a variety of information sources. You can browse through a regularly updated knowledge base featuring web hosting account management articles and web site management articles, check our how–to video tutorials or check out the F.A.Q. database.