Support Channels

  • 1 hour ticket response time
  • A 60–minutes Ticket Resolution Warranty

  • Each ticket that you send to our client support staff will be handled within approximately one hour. The popular requests shall be replied to right away. Nonetheless, if the help request you have sent needs the aid of a skilled admin technician, we are going to send the ticket to him and will let you know about the hold–off.

  • Top quality support service
  • Top–class Customer Support Service

  • We will be on line for you 24x7 to supply help and customer support and also to help you with any issue that you might encounter while taking care of your virtual server. We’ll support you with all pre–configured apps, including your Operating System, server admin panel (based on the VPS type) and the Control Panel created 100% by us.

  • Intuitive help center
  • An Informative Help Zone

  • An extensive and consistently updated knowledge base is integrated into our custom–built Control Panel. It offers quick tips about how to perform all the main website administration tasks. The Help section includes descriptive how–to articles and reviews and step by step video courses. You can access the Help area by clicking the Help or Video buttons in the right side of each Control Panel section.